The end of the year is usually a time to balance and at the same time, to start planning the strategy, focusing on the changes, objectives and projects. For this, it is essential to be aware of what are the HR trends 2019 that will set the agenda for next year. The management, especially those responsible for the People team, try to internalize the shifts of their environment, which innovations emerged in people management, what technologies are giving the best results and which are being implemented by the competition. Among other changes, 2018 was the year in which gamification transformed the way of giving recognition in companies.
We present the top 2019 HR trends that you should know to boost the growth of your organization.
Artificial Intelligence, new (and not so new) HR trend
Through Artificial Intelligence (AI), the People team incorporates technology to optimize, automate and simplify operational tasks related to recruitment, hiring and HR management. In this sense, AI has proven to be especially effective in reducing the turnover rate of staff and increasing the retention and motivation rate, identifying and attracting talent to the organization. AI will continue to be the star of Human Resources trends.
In recent years, companies have invested in people analytics (measure and data analysis about work environment), obtaining more and more human resources information on topics such as performance and objectives achievement, training, payment and recruitment, among others. It is not a secret that today, with the right software, you could integrate information, manage people talent effectively and even predict worker’s behavior.
But, is this information enough to impact employee’s behavior and generate a real change in the company outcomes?
Although companies are mature regarding this type of “hard” data, few organizations have been able to apply data intelligence on indicators such as commitment, recognition, communication, motivation and team spirit, in strategic decision making. This “delay” is paradoxical since it is demonstrated that these concepts, which together build the “job satisfaction” of employees, directly influence their performance and, consequently, in the achievement of business objectives.
As an expanding of the digital transformation process, one of the HR trends 2019 is the consolidation of platforms and technological tools that enable organizations to have behavioral reports and valuable information in real time.
Learning and technology, another key 2019 HR trends
Human Resources leaders from all over the world seem to be aligned with the idea that training and technology go hand in hand, and this concept will be one of the 2019 HR trends that will be implemented in organizations. How will companies prepare their teams to perform better in a highly competitive environment? It will be achieved through training, that will grow due to an immense offer of technological innovations in the learning field.
As the operational tasks become automatic and they are being executed by different softwares, the training programs evolve, focusing on developing soft skills, such as negotiation, collaboration and communication.
According to Gallup research, “it is likely that employees who are able to establish bonds with each other, have a greater commitment to their job.” The “social” skills are those that really generate a significant relationship with the organization and motivate the employee to achieve his goals.
New trends in HR that will spread in 2019: from collaborative systems to social networks
The collaborative technology systems, which emerged more than 30 years ago, hasve evolved and multiply in the last decade, while they have demonstrated to be the best business tools to generate value in many ways: work as a team, reduce costs, manage global projects, and increase productivity, among many other advantages.
The collaborative systems consolidated in companies and became more complex while they have been implemented in the different areas, from customer and supplier relationships management to the different internal work teams. They transformed the way teams interact, share content and work together in real time. The transition to inclusive and collaborative working platforms, which companies often implement in an unplanned, unorganized and unsatisfactorily communicated way, strongly impacted daily habits and practices, generating, as in any change process, from resistance to devotion.
What opportunities brought these innovations that are defining the present and future of the human resources trends? For example, did having tools to work collaboratively help to genuinely enhance the value of teamwork and cooperation? The good news is that it did!
Indeed, since these new technological platforms have been appropriate by the real protagonists of change – the employees – and integrated in their daily work – organizational culture has been transformed. Offering softwares that are best suited for the team work dynamic of each company seems to be the right path in 2019.
Empowering employees voice with technology, one of the top 2019 HR trends
With the arrival of digital natives to the workforce, resistance to digital work platforms not only abruptly lost strength, but accelerated the arrival of “other” social networks to organizations. If employees are communicating with each other through Facebook, Twitter, Linkedin, Instagram, etc., why not create social networks legitimized by the company to encourage interaction and exchange, helping to build an integrated community and promoting, at the same time, the values of the organization?
The revolution that social networks imply for society spread to the corporate world, and everything indicates that, far from reaching the saturation point, in the future, the number of social networks will grow and diversify, offering different advantages and alternatives functions for every need. The human aspect is perhaps the greatest benefit that comes together with these platforms, allowing important social changes: creating bonds between different generations and geographical points, enhancing social practices, promoting 2.0 socialization and recognition channels, sharing experiences and even having fun, a feeling that has been revalued as a key aspect in the work environment.
Companies create applications, add hashtags to their internal events, use emoticons, share images, ask for feedback and vote team initiatives. But not only they appropriate the “language” and functions of social networks, they also use them as communication horizontal spaces in which the voice of the employee/user is the only thing that matters. In the future, the challenge for companies will be to find the perfect tool to enhance their own business culture.
Processes that will set the HR trends 2020
These points provide an overview of the challenges that are coming next year and what will be the HR trends 2020.
Managers want flexible and communicative employees, and teams able to easily adapt to changes. Employees, increasingly connected and informed, have high expectations about the resources (platforms, channels, tools) they will have available to enhance flexibility and communication, both individually and collectively. Companies don’t have the option of closing themselves to technological progress, but instead, within their strategic planning, they must take advantage of this opportunity to grow and adopt innovations. Is your company prepared for the change?