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Engagement and Recognition

Layered Listening: The Most Effective Way to Quit the ‘Quiet’ Takeover

From ‘quiet quitting’ to ‘quiet firing’ and now ‘quiet hiring’, the rise of ‘quiet’ trends reflect how a lack of communication and collaboration–two key pillars of psychological safety–have prevented professionals from speaking up about their expectations in the workplace. Countering the ‘quiet’ takeover requires managers to understand how their people really feel. To do this, progressive leaders are founding their strategies on a particularly powerful practice: ‘layered listening.’

February 22, 2023 · 9 min read

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